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Our Culture
the balance of
living, learning and leisure™
It’s a philosophy reflected in every Benchmark facility and practiced by every Benchmark employee. By successfully balancing living, learning and leisure™ in very aspect of our business, we’ve been able to maintain our reputation as the most progressive and respected hospitality management company in the industry.
At Benchmark Hospitality International, we operate under a simple premise: people excel in an environment that fosters creativity and determination. That’s why we’re passionate about everything we do, we encourage innovation and ideas and we recognize the value of balancing living, learning and leisure. ™
Our Core Values
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integrity
Fundamental to Benchmark are several shared values which shape our goals and guide our conduct. One of the most important is integrity. We conduct business in an ethical, honest, open and responsible manner with everyone-from our guests and owners to vendors and fellow employees. |
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individual
We recognize that the intrinsic and independent value of each employee transcends his or her role in the company. We care for every individual, and are committed to creating an environment that promotes mutual respect, diversity, equal opportunity, personal growth and individual well-being. |
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entrepreneurship
As a company, we’ve achieved our incredible success by encouraging initiative, innovation and leadership. People who thrive here are those who aren’t afraid to step out on their own, try new ideas and maintain a balance of personal commitment, accountability and sense of ownership. |
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partnership
The adage “Two heads are better than one” definitely rings true at Benchmark. We listen to and support one another, we act with trust and respect, and our long-term relationships are commitments of shared responsibility with our property owners, clients, guests and each other. |
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realism
While lofty goals are encouraged, a sense of realism is just as important. Like the roots of a strong tree, our approach to management is firmly grounded in a realistic assessment of existing conditions and potential options. We develop budgets, forecasts, objectives and strategies accordingly. |
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service
When all the other values of Benchmark are upheld, we’re able to fulfill the most valuable one of all: service. We understand that personalized service is at the foundation of our success. It’s the basis for everything we do, and delivering it to our guests and each other is the absolute obligation of every one of us. |
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“Why Benchmark – Benchmark’s culture is one that seems to propagate throughout the company from property to property very successfully. You can tell this by our people…the products of their culture. When you go to a Benchmark property, no matter what part of the Country you are visiting, whether as a client or an employee, you know what to expect across the board…there is an uncanny consistency from property to property…a consistency found in the people.”
Tom – Downtown Conference Center |
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